388 lines
16 KiB
HTML
388 lines
16 KiB
HTML
<!doctype html>
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<html lang="en">
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<head>
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<!-- Google tag (gtag.js) -->
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<script
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async
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src="https://www.googletagmanager.com/gtag/js?id=G-NF64QMKWX6"
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></script>
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<script
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defer
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src="/assets/js/ga-init.js"
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data-ga-id="G-NF64QMKWX6"
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></script>
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<meta charset="UTF-8" />
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<meta name="viewport" content="width=device-width,initial-scale=1" />
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<title>mifi Holdings — Email Setup & Help</title>
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<meta
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name="description"
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content="Setup help for users of Email from mifi Holdings"
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/>
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<link rel="canonical" href="https://mail.mifi.holdings/help" />
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<meta name="robots" content="index, follow" />
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<meta name="author" content="Mike Fitzpatrick (mifi)" />
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<link
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rel="icon"
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type="image/svg+xml"
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href="/assets/images/favicon.svg"
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/>
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<link
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rel="icon"
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type="image/x-icon"
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href="/assets/images/favicon.ico"
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/>
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<link
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rel="apple-touch-icon"
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sizes="180x180"
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href="/assets/images/apple-touch-icon.png"
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/>
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<link rel="stylesheet" href="/assets/css/site.css" />
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<script type="application/ld+json">
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{
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"@context": "https://schema.org",
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"@type": "FAQPage",
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"mainEntity": [
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{
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"@type": "Question",
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"name": "My email won't send?",
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"acceptedAnswer": {
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"@type": "Answer",
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"text": "Check that you're using your full email address for both incoming and outgoing username, and that the port is 587 or 465."
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}
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},
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{
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"@type": "Question",
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"name": "SSL/TLS errors?",
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"acceptedAnswer": {
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"@type": "Answer",
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"text": "Ensure SSL or STARTTLS is enabled for both incoming and outgoing mail."
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}
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},
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{
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"@type": "Question",
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"name": "Still stuck?",
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"acceptedAnswer": {
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"@type": "Answer",
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"text": "Contact postmaster@mifi.holdings. Please include any error messages, your mail app, and a screenshot if you can!"
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}
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}
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]
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}
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</script>
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<script type="application/ld+json">
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{
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"@context": "https://schema.org",
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"@type": "BreadcrumbList",
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"itemListElement": [
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{
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"@type": "ListItem",
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"position": 1,
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"name": "Home",
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"item": "https://mail.mifi.holdings"
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},
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{
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"@type": "ListItem",
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"position": 2,
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"name": "Email Setup & Help",
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"item": "https://mail.mifi.holdings/help"
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}
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]
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}
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</script>
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</head>
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<body>
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<a
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href="#main-content"
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class="skip-link"
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data-umami-event="skip to main content"
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>Skip to main content</a
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>
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<div class="content">
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<main id="main-content" class="container faq">
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<nav aria-label="Breadcrumb">
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<ol class="breadcrumb">
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<li>
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<a href="/" data-umami-event="breadcrumb - home"
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>Home</a
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>
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</li>
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<li aria-current="page">Email Setup & Help</li>
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</ol>
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</nav>
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<h1 class="text-center">Welcome to Email from mifi Ventures</h1>
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<div class="intro">
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<strong>Let's get your inbox ready! 📬</strong><br />
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<p>
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Friendly help for setting up your email—works with
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Outlook, Apple Mail, Thunderbird, phones, and more.
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</p>
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</div>
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<section
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class="general-settings"
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aria-label="General Email Settings"
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>
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<h2>General Settings (All Clients)</h2>
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<table>
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<tr>
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<td>Email Address</td>
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<td>your.name@yourdomain.com</td>
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</tr>
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<tr>
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<td>Username</td>
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<td>your.name@yourdomain.com</td>
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</tr>
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<tr>
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<td>Password</td>
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<td>(your email password)</td>
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</tr>
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<tr>
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<td>Incoming Server</td>
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<td><b>mail.mifi.holdings</b></td>
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</tr>
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<tr>
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<td>Outgoing Server</td>
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<td><b>mail.mifi.holdings</b></td>
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</tr>
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<tr>
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<td>IMAP Port</td>
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<td>993 (SSL/TLS)</td>
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</tr>
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<tr>
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<td>POP3 Port</td>
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<td>995 (SSL/TLS)</td>
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</tr>
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<tr>
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<td>SMTP Port</td>
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<td>587 (STARTTLS) or 465 (SSL/TLS)</td>
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</tr>
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<tr>
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<td>Authentication</td>
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<td>Required (use same as incoming)</td>
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</tr>
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<tr>
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<td>Encryption</td>
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<td>SSL/TLS or STARTTLS</td>
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</tr>
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</table>
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<span class="tip"
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>Tip: Always use your <b>full email address</b> as your
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username!</span
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>
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</section>
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<div class="accordion" id="helpAccordion">
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<!-- Outlook -->
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<section class="accordion-section">
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<button
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class="accordion-trigger"
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aria-expanded="false"
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data-umami-event="accordion - microsoft outlook"
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>
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<span class="icon">▶</span> Microsoft Outlook
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</button>
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<div class="accordion-content">
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<ol>
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<li>Go to <b>File → Add Account</b></li>
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<li>Enter your full email address</li>
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<li>
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Choose <b>Advanced options</b> → check “Set
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up manually”
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</li>
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<li>Select <b>IMAP</b> (recommended) or POP</li>
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<li>
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Incoming server:
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<code>mail.mifi.holdings</code>, port
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<b>993</b> (SSL/TLS)
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</li>
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<li>
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Outgoing server:
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<code>mail.mifi.holdings</code>, port
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<b>587</b> (STARTTLS) or
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<b>465</b> (SSL/TLS)
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</li>
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<li>
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Username: full email address; Password: your
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password
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</li>
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<li>Click <b>Connect</b></li>
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</ol>
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<span class="tip"
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>If sending fails, make sure “Require logon
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using SPA” is <b>unchecked</b>.</span
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>
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</div>
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</section>
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<!-- Apple Mail -->
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<section class="accordion-section">
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<button
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class="accordion-trigger"
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aria-expanded="false"
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data-umami-event="accordion - apple mail (macos, ios)"
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>
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<span class="icon">▶</span> Apple Mail (macOS, iOS)
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</button>
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<div class="accordion-content">
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<ol>
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<li>
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Add Account → <b>Other Mail Account</b>
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</li>
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<li>Enter your name, email, and password</li>
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<li>
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Incoming/Outgoing server:
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<code>mail.mifi.holdings</code>
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</li>
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<li>
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IMAP port: <b>993</b> (SSL); SMTP port:
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<b>587</b> (STARTTLS) or <b>465</b> (SSL)
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</li>
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<li>Use full email address for username</li>
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</ol>
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</div>
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</section>
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<!-- Thunderbird -->
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<section class="accordion-section">
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<button
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class="accordion-trigger"
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aria-expanded="false"
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data-umami-event="accordion - thunderbird"
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>
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<span class="icon">▶</span> Thunderbird
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</button>
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<div class="accordion-content">
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<ol>
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<li>
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Menu → Account Settings → Add Mail Account
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</li>
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<li>Fill in your name, email, and password</li>
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<li>
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Click “Configure manually” and use settings
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above
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</li>
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</ol>
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</div>
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</section>
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<!-- Mobile -->
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<section class="accordion-section">
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<button
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class="accordion-trigger"
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aria-expanded="false"
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data-umami-event="accordion - ios / android mail / gmail app"
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>
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<span class="icon">▶</span> iOS / Android Mail /
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Gmail App
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</button>
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<div class="accordion-content">
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<ul>
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<li>Add Account → Other</li>
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<li>Enter your email and password</li>
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<li>
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Manual setup:
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<code>mail.mifi.holdings</code>, correct
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ports, SSL/TLS required
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</li>
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<li>
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Gmail app: tap profile → Add account →
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Other, fill in details, use IMAP
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</li>
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</ul>
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</div>
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</section>
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<!-- FAQ -->
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<section class="accordion-section">
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<button
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class="accordion-trigger"
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aria-expanded="false"
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data-umami-event="accordion - faq / troubleshooting"
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>
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<span class="icon">▶</span> FAQ / Troubleshooting
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</button>
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<div class="accordion-content">
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<div class="faq-q">Q: My email won’t send?</div>
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<div class="faq-a">
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Check that you’re using your full email address
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for both incoming and outgoing username, and
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that the port is 587 or 465.
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</div>
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<div class="faq-q">Q: SSL/TLS errors?</div>
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<div class="faq-a">
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Ensure SSL or STARTTLS is enabled for both
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incoming and outgoing mail.
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</div>
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<div class="faq-q">Q: Still stuck?</div>
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<div class="faq-a">
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Contact
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<a href="mailto:postmaster@mifi.holdings"
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>postmaster@mifi.holdings</a
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>.<br />
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Please include any error messages, your mail
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app, and a screenshot if you can!
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</div>
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</div>
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</section>
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<!-- Pro Tips -->
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<section class="accordion-section">
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<button
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class="accordion-trigger"
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aria-expanded="false"
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data-umami-event="accordion - pro tips & advanced"
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>
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<span class="icon">▶</span> Pro Tips & Advanced
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</button>
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<div class="accordion-content">
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<ul>
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<li>
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<b>IMAP syncs</b> your mail
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everywhere—choose IMAP unless you know you
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want POP3.
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</li>
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<li>
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Your login is always your
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<b>full email address</b>.
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</li>
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<li>
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Check your Spam/Junk folder for misfiled
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good emails.
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</li>
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<li>
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Advanced: IMAP path prefix =
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<b>(leave blank)</b>; SMTP authentication is
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always required.
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</li>
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</ul>
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</div>
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</section>
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</div>
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</main>
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</div>
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<footer class="footer">
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Email from mifi Holdings · Help Page · ©
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2025<span id="current-year"></span>
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<a
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href="https://mifi.ventures"
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data-umami-event="footer - mifi ventures"
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>mifi Ventures, LLC</a
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>
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</footer>
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<img
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src="https://analytics.mifi.holdings/pixel.gif"
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alt=""
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width="1"
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height="1"
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role="presentation"
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loading="eager"
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/>
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<script defer src="/assets/js/current-year.js"></script>
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<script defer src="/assets/js/accordion.js"></script>
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</body>
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</html>
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